before having your car repaired

1. Your car is the second largest investment you're likely to make.
    Preserve its value and your safety by having it repaired professionally.

2. Never drive a car that could be unsafe because of damage.

3. Some insurance companies may want you to visit their drive-in claims center
    before having your car repaired. You can do this, or you may leave your car at
     City Auto Body and ask that the insurance company to inspect the car
     at our shop.

4. There is no law requiring you to obtain more than one estimate or
     appraisal.

5. You have the right to go to the repair shop of your choice. Your insurance
    company can't require you to go to a particular shop.

6. Differences in repair estimates are common. A lower estimate may not
    include all necessary work. If you're not sure why one estimate is different
    from another you've received, please ask us.

7. Ask if the shop will be using genuine manufacturer (OEM) replacement parts.

8. Ask if the shop offers a repair warranty.