Your Local Repair Shop In Simi Valley California | City Auto Body Automotive
Here at City Auto Body, we understand that dealing with car accidents of any kind is time-consuming and stressful for all parties involved. From minor fender benders to major body and mechanical damage, the repairs that are required to fix a car can cover a wide spectrum. For that reason, when you are out getting quotes on the repairs for your car, the last thing you want or need is to feel like you are taken advantage of and/or overcharged. So before you have your car repaired, here are some tips we would like you to know:
STEP 1
We Work With All Insurance Companies
If your vehicle has been damaged in an accident have your vehicle towed to City Auto Body in Simi Valley California. We work with all insurance companies, so do not stress, we have you covered. We will communicate with you upon receiving your vehicle and we will personally walk you through the process of getting your vehicle fixed and back on the road.
STEP 2
Inspecting The Damage
Once we receive your vehicle we will write what is called a preliminary estimate. This estimate is based on everything our team can see from analyzing the vehicle in its current state of condition. We will present you with the preliminary analysis, answer any questions you may have and then get a authorization from you to inspect the vehicle further. Some vehicles may have damage that cannot be seen until the vehicle is partially disassembled to inspect other areas of your vehicle. Our goal is to get your vehicle safely fixed and back on the road.
STEP 3
Getting Your Vehicle Back On The Road
Once the estimate is completed we will communicate everything that needs to be repaired with your vehicle as well as working with your insurance company to make the process as easy and stress free for you. Depending on the work that needs to be completed your insurance agency will approve the work and parts needed. Depending on your insurance agency the parts used include: Genuine Matching Parts, OEM Manufactured Parts or Aftermarket parts from a third party.
STEP 4
Our Lifetime Warranty
At City Auto Body, we take pride in the work we perform for our community of Simi Valley. City Auto Body provides a written lifetime warranty on any workmanship defect related to invoiced collision repair for as long as you own the vehicle! We hope that your future is accident free and that you never have to visit City Auto Body again, but we want you to have peace in mind that we are always here for you on any past or future vehicle repairs.
Questions? Comments? Concerns? We’d love to hear from you!
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Some More Things
To Keep In Mind…
To Keep In Mind…
Your car is the second largest investment you’re likely to make. Preserve its value and your safety by having it repaired to Factory Pre-Loss Condition.
Never drive a car that could be unsafe because of damage.
There is no law anywhere that requires you to obtain more than one estimate or appraisal.
Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at City Auto Body and ask that the insurance company inspect the car at our shop.
Some More Things
To Keep In Mind…
To Keep In Mind…
Differences in repair estimates are common. A lower estimate may not include all necessary work. If you’re not sure why one estimate is different from another you’ve received, please do not hesitate to ask us.
You have the right to go to the repair shop of your choice. Your insurance company can’t require you to go to a particular shop.
Ask if the shop offers a warranty on the repairs performed.
Ask if the shop will be using genuine manufacturer (OEM) replacement parts.